CASE STUDIES

Proven in demanding environments.

Selected projects where XYPNET delivered firsts for Zambian institutions across insurance, government and media.

InsuranceFIRST IN ZAMBIA

Madison: insurance on WhatsApp

WhatsApp & Conversational AI

GOAL: Let Madison clients buy cover, make claims and get help without visiting a branch or calling in.
SOLUTION: A WhatsApp chatbot that handles insurance purchases, claims and customer support in one conversation.
RESULT: The first insurance service of its kind in Zambia, available to clients on the app they already use.

Government

Lusaka City Council website

Enterprise Web Design & Development

GOAL: Give the capital city council the best council website in Zambia.
SOLUTION: A full revamp of the council website, covering design, structure and content.
RESULT: Now regarded as the best council website in Zambia, meeting the goal of the project.

MediaFIRST IN ZAMBIA

Times of Zambia e-paper

Enterprise Software Development

GOAL: Bring one of Zambia's national newspapers to readers online, including Zambians living abroad.
SOLUTION: A digital edition of the Times of Zambia, published as an e-paper.
RESULT: The first e-paper in Zambia.

Have a similar challenge?